Skating Program(s) Cancellation and Refund Policy

Skate Canada Membership Fee: This is mandatory insurance and is collected by FSC and forwarded to Skate Canada. This fee is non-refundable.

Program Cancellation: Full Refund will be issued if the program is cancelled prior to commencement.

Program/Class or Lesson Refund: All refunds exclude the mandatory Skate Canada Insurance Fee. Refunds will only be offered up to 2 weeks into a session or 2 weeks from the date of program start. We will make every effort to accommodate families when assessing refunds. In order to assess a refund, you must make your situation known to our Registrar. Full refunds will only be considered for extenuating circumstances, ie; family relocation, injury or medical reasons (accompanied by a Doctor’s note.) Please note, if the session has started, your refund will be for the remainder of the session or lessons remaining.

Please allow up to 4 weeks for receipt of all eligible refunds.

Please note a minimum of one week is required for any possible refunds.